Shipping & Returns
In-Stock Merchandise
Is usually processed and shipped within 2 business days if you choose Standard shipping. Orders placed with Premium or Express shipping before 5pm ET will be shipped the next business day.
Domestic (U.S.) Shipping
Standard $9.99
2nd Day $23
Next Day $45 (Order must be placed by 2:00pm EST)
Backorders
If the merchandise you have selected is currently not-in-stock we will give you an expected shipping time at checkout or by a follow-up email.
Multiple Shipments
The merchandise you order may be filled from several locations and so items may arrive separately. You will not incur additional shipping charges under these circumstances. Your original shipping charge will simply be split across the multiple packages when your order is charged.
You will be charged for each shipment separately when it ships. The total charges for all the shipments will equal to the total for the entire order.
Jewelry
Jewelry cannot be shipped to P.O. Boxes. These items must be sent to a street address. Jewelry is non-refundable.
Shipping to Multiple Addresses
If you choose to ship to multiple addresses we will add $5 for each additional address. Orders including only gift cards are not charged the additional fee.
Carriers
Tracy 2 uses 4 different carriers to make sure your items arrive to you on time
- FedEx
- UPS (United Parcel Service)
- USPS (United States Postal Service)
- Deliv™